Welcome to Small Digital Engagements (SDE).

What do we do?

In simple terms, we help you solve complex ICT problems in your organisation.

In technical terms, we can assist with 1) business analysis, systems analysis, and other analyst services such as process mapping and improvement 2) ICT project and program strategy 3) moving from strategic objectives and goals to implementation 4) user experience design 5) service design 6) ICT evaluation and 7) ICT procurement.

How do we do it?

We use our very own IDEAS method to help make sense of things. This method has been adapted from the best of multiple ICT industry standard practices.

Why you? What’s your niche?

Our first principles are that we take on small, targeted engagements where we can make the most impact. That doesn’t mean we don’t support big initiatives: we do. We just do it in small bites, often at the start of an initiative to set you up for success, or embedded in the initiative to support you. We bring a lot of knowledge to the table, and we don’t just provide advice, we roll up our sleeves and work for you. We don’t have many overheads, so we don’t charge huge consulting rates. Everyone says they’re cost effective, but because of these principles, we really are.

We’ll take on anything from start-ups to large, matrix organisations. The key is that the engagement must be small (targeted) so you can get a clear outcome out of it.

Small Digital Engagements

Latest updates from us

Launching a Pty Ltd

January 2024: In October 2023, SDE registered as a registered Pty Ltd business in Australia, after years of being unincorporated. Here’s what we learnt about starting your own incorporated business.

Under construction.

SDE is applying to be a Digital Marketplace seller

April 2024: SDE is applying to become a Digital Marketplace 2 seller. We are greatly excited about the opportunity to partner with the DTA and promote services to government using our unique mantra of targeted, small to moderate engagements.

Under construction.

Past projects

Here are reflections of the past projects we’ve worked on, and a write up. Client names are not shared without permission.

Under construction.

Small Digital Engagements

Standard Prices

Standard rates are negotiable, please contact us for a more tailored quote.

Short term rate

$170

/per hour


Less than 10 hours work


Example: Deep dive review of a complex ICT document, virtual workshop facilitation and writeup.


Suitable for: Small organisations, small to moderate ICT projects, not-for-profit organisations.


One round of revision and feedback on all deliverables.

Moderate term rate

$160

/per hour


10-100 hours work


Example: Program strategy and review to kick off a project, consult and develop a significantly complex ICT artefact such as a specification, report, dashboard, visuals.


Suitable for: Self-contained initiatives, small to large organisations and ICT projects.


Two rounds of revision and feedback on all deliverables.

Longer term rate

$150

/per hour


100-1000+ hours work


Example: Embedded in the team to deliver a project, consult and develop multiple complex ICT artefacts such as specifications, reports, dashboards, visuals.


Suitable for: Complex initiatives, moderate to large organisations and ICT projects.


Multiple rounds of revision and feedback on all deliverables.

Things we do

At a glance, here are some of the services we have provided in the past. Don’t be too worried about the jargon if it doesn’t apply to you.

  • Agile development principles, including Scrum, standups, Kanbans, retrospectives, and sprints.
  • Affinity maps (themes analysis)
  • Business Analysis
  • Business case development
  • Data analysis, SQL, dashboards and business intelligence
  • Change strategy
  • Content management systems and management
  • Cryptocurrency advice
  • Current state analysis
  • Cyber security policy, analysis, and requirements
  • BPMN process mapping (swimlanes)
  • Entity relationship diagrams and data flow mapping
  • Executive / senior stakeholder briefings
  • Future state analysis
  • Human-centred design
  • Journey mapping
  • Operating models
  • Options analysis
  • Presentations
  • Procurement plans
  • Procurement evaluation support, including evaluation reports and templates.
  • Project Management (particularly ICT project management)
  • Program execution strategy – helping you organise your project/program for success.
  • Qualitative data analysis
  • Quantitative data analysis
  • Requirements elicitation, mapping and traceability
  • Risk analysis and management
  • RASCI (roles and responsibilities) matrices
  • Service blueprinting
  • Service strategy
  • Service design
  • Solution evaluation
  • Strategy analysis
  • Strengths, Weaknesses, Opportunities, Threats (SWOT) Analysis
  • Statement of Work
  • Survey design and implementation
  • Systems analysis, including UML diagrams, data flow diagrams, understanding, documenting and analysing system functions.
  • Testing – system, UAT and accessibility
  • Top-down (strategic) process mapping
  • User research
  • User stories, epics, personas
  • Value chain analysis
  • Website consulting e.g content management, search engine optimisation, Wordpress/Joomla/eCommerce site builds
  • Wireframes and UI designs
  • Workshop facilitation and writeups

Interested in an engagement?

Reach out to us anytime.